What types of properties do you manage?
We manage single-family rental homes, condominiums, two-flats, three-flats, and small to midsize apartment buildings.
What areas do you serve?
We're based in Oak Brook and serve rental properties throughout Chicago and select surrounding suburbs. Contact us to confirm availability for your specific property.
Do you manage single-family homes?
Yes, single-family rental homes are one of our core property types.
Do you manage condominiums?
Yes, we manage individual rental condominium units, coordinating with association rules where applicable.
Do you manage two-flats and three-flats?
Yes, small multi-unit buildings like two-flats and three-flats are a common property type we manage.
Do you work with out-of-state owners?
Yes, we regularly work with owners who live outside Illinois and need local, on-the-ground representation.
Can you take over from another property manager?
Yes. We coordinate a management transition that includes collecting leases, tenant records, keys, vendor information, and outstanding balances from the prior manager.
How do residents submit maintenance requests?
Residents submit a detailed maintenance request through our resident communication process, which our team then reviews and prioritizes.
How are repairs approved?
Owner approval for repairs is obtained according to the terms of the management agreement, with invoice transparency throughout.
How do you handle emergencies?
We coordinate emergency service requests as they arise. Response and completion timing can vary depending on the nature of the issue and vendor availability.
How do you market vacant apartments?
We market vacancies across major rental websites and, when appropriate, through MLS exposure, with professional listing presentation and showings coordinated by licensed real estate and leasing professionals.
How do you screen applicants?
Our screening process includes credit and background review along with income and rental-history verification.
Do you offer tenant placement without full management?
Yes. We offer a standalone tenant placement service for owners who just need help leasing a vacancy, with the option to move into full-service management later.
Do you work with CHA tenants?
Yes, we help coordinate CHA paperwork, rent-offer and rent-determination steps, and ongoing communication for CHA-assisted tenancies.
Can you help prepare for a CHA inspection?
Yes, we help with inspection scheduling, preparation, and coordinating any needed deficiency corrections and reinspection.
Do you guarantee that a unit will pass inspection?
No. We help prepare the property and coordinate the process, but inspection outcomes are determined by CHA and cannot be guaranteed.
How are rent payments collected?
We offer online rent collection with billing and payment options for residents.
How often do owners receive updates?
Owners receive regular, meaningful communication about their property; specific reporting frequency can be discussed during your consultation.
Do you coordinate evictions?
Yes, when necessary we coordinate notices and eviction proceedings together with legal counsel. We do not provide legal representation directly.
Can you help me sell the property later?
Yes. Because our team includes licensed real estate professionals, we can assist owners who later want to evaluate, buy, or sell rental property.
How do I get started?
Schedule a free property management consultation or call 630-288-2446, and we'll discuss your property and goals before any paperwork.